Verifying Your pacostar Account
Identity verification is a one-time step we run before your first withdrawal or when our system flags an account for review. You'll need a government-issued photo ID — a US driver's license or passport works — and sometimes a document showing your current address, such as a recent utility bill or bank statement. Our team reviews submissions in queue order, and you
can keep using your account while that happens. Once cleared, your verified status stays active unless your personal details change.
- Upload your photo ID — Go to Account > Verification inside your pacostar dashboard and upload a clear photo of your driver's license or US passport.
- Add a proof-of-address document — A utility bill, bank statement, or debit card statement dated within 90 days covers the address confirmation step.
- Wait for the review — Our verification team works through submissions in order. You'll get an email when your account status updates.
- Verification stays active — Once your account is verified, that status applies to all future withdrawals unless you update core account information.