Reference

How pacostar Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you create an account, connect a payment method like PayPal or Venmo, or access the platform from your phone.

Account Data ProtectionPayPal & Venmo PrivacyMobile Access SecurityData Deletion RequestsUS-State Eligible Only
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pacostar How pacostar Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply consistent data-handling practices across every access point — whether you're checking your account on a mobile browser or using the desktop lobby. Here's how we keep your information secure and what we do with it once it's collected.

Encryption on Every Connection

All data transmitted between your device and our servers is encrypted. This covers login credentials, payment method details for PayPal, Venmo and Play+, and any identity documents submitted during verification.

Cookie Controls You Manage

We use session cookies to maintain your login state across devices. Functional cookies are required for account access; analytics cookies can be turned off through your browser or our cookie preference panel.

Retention and Deletion Timeline

Account records are kept for the period required under applicable state regulations. Submit a deletion request through the Help Center and we'll confirm the completion date in writing via your registered email address.

No Data Sales to Marketers

We do not sell, rent or trade your personal information to outside advertisers. Shared data is limited to payment processors and identity-verification services that are necessary to run your account.

PRIVACY CONTACT

Reach Us About Your Privacy Questions

If you want to request a copy of your data, ask us to correct something on file, or start a deletion request, our support team is the right place to start. You can reach us through live chat inside your account dashboard, by emailing our privacy team directly, or by submitting a request through the Help Center form. We aim to acknowledge privacy requests within two business days and complete them within the timeframe required by applicable state law.

Team online

Live Chat

Open your account dashboard and tap the chat icon to reach our support team directly. Fastest path for straightforward privacy questions about your account data.

Email Privacy Team

Send your data request or correction notice to our dedicated privacy email. Include your registered account email so we can locate your record quickly.

Help Center Form

Use the Help Center submission form for deletion requests or formal data inquiries. You'll receive a confirmation reference number once your request is logged.

Common Questions About Your Privacy at pacostar

These are the questions we hear most often about data, cookies, payment privacy, and account rights. If yours isn't covered here, the live chat or Help Center form will get you a direct answer.

We collect your name, email, date of birth, and payment details — including information tied to PayPal, Venmo, or Play+. Identity documents may be requested during verification, as required by applicable state law.

We share payment data only with the processors required to complete transactions — PayPal, Venmo, and Play+ each handle their portion under their own privacy terms. We do not pass your details to advertisers or unrelated third parties.

Submit a data access request through the Help Center form or contact us via live chat. Include your registered email address so we can locate your account record and respond within the applicable state-law timeframe.

Yes. Submit a deletion request through the Help Center form. We retain records only as long as state regulations require; once that period passes, we remove your data and send a written completion notice to your registered email.

Session cookies keep you logged in as you move between mobile and desktop. Analytics cookies are optional and can be turned off in your browser settings or through our cookie preference panel without affecting account access.

Yes. Session continuity is managed through encrypted tokens, not plaintext identifiers. Your wallet balance and preferences sync securely across devices without exposing your account credentials during the handoff.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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